Frequently Asked Questions
Everything you need to know about our ethical and organic clothing.
What makes your cotton different from standard cotton?
We only use 100% Fairtrade certified organic cotton. This means no harmful chemicals are used in the farming process, making it safer for the environment, the farmers, and your child's sensitive skin.
How long does shipping take?
Standard domestic orders are typically processed within 24 hours and delivered within 3-5 business days. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Simply use our online portal to generate a return label.
Do your clothes run true to size?
Our designs are cut for comfort and growth. Most customers find they run true to size, though our 'cut for cloth' fit provides extra room in the seat for babies wearing reusable diapers.
How should I care for my organic garments?
To maintain the quality and longevity of our organic cotton, we recommend washing at 30 degrees Celsius and hanging to dry. Avoid tumble drying to protect the fibers and the environment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Klarna for flexible payment options.